Privacy Policy
Last updated: 08-18-2026
This policy explains what personal information OVAHANG collects, why we collect it, and what rights you have.
What we collect
Name, email address, shipping and billing address, phone number, order and subscription history, and confirmation of payment. We never see or store full payment card numbers — those go directly to our payment processor. We also collect device and usage data through cookies and analytics.
Why we collect it
To process and ship your orders, manage subscriptions, provide customer support, prevent fraud, comply with tax and legal obligations, and — only if you opt in — to send marketing email.
Who we share it with
Service providers that help us operate the store: Shopify (e-commerce platform), payment processors, shipping carriers, and our email and analytics providers. They may only use your data to provide their service to us. We may also disclose information where required by law.
We do not sell your personal information.
Your rights
Depending on where you live, you may have the right to access the personal information we hold about you, correct it, delete it, receive a copy of it, and opt out of the sale or sharing of it and of targeted advertising. Residents of California, Colorado, Connecticut, Virginia and other states have these rights under their state privacy laws.
To exercise any of them, email ovahang.support@gmail.com. We will verify your request and respond within the period required by law. We will not discriminate against you for exercising your rights.
Marketing
You can unsubscribe from marketing email at any time using the link at the bottom of any message, or by contacting us.
Cookies
We use cookies to keep your cart working, to remember preferences and to measure how the store is used. You can block cookies in your browser, but parts of the store may stop working.
Children
Our store is not directed at anyone under 18 and we do not knowingly collect their personal information.
Retention
We keep order records for as long as required by tax and accounting law, and other data only as long as we need it.
Contact
Questions about this policy: ovahang.support@gmail.com, or AK Business Group Limited, 21 Yiu Wah street, Hong Kong.